Service & Support

Resources and assistance to keep your operations running smoothly.

Knowledge Base

Guides for HL7/DICOM, PACS workflows, and common tasks.

Downloads

Client tools, viewer installers, and latest release notes.

Remote Support

Get a session code and we’ll connect securely to assist.

Training

Quick refreshers and onboarding for your radiology team.

Report an Issue

Tell us what went wrong and we’ll jump on it. Your report is sent directly to our support team.

How we respond
  • Critical issues: immediate triage by on-call engineer.
  • Standard cases: first response within one business day.
  • We may invite you to a secure remote session for faster resolution.