Service & Support
Get help with Globalcare solutions, report service issues, and access support resources.
Support Request
Report an Issue
Submit a service or technical support request and our support team will review the reported issue.
Before submitting
Please include enough detail for our team to identify the affected site, system, workflow, and issue impact.
- • Include the site, hospital, or company name.
- • Describe what happened and when it occurred.
- • Provide a reachable email address for follow-up.
- • Add a contact number if urgent coordination may be needed.
Support follow-up
After submission, a support case will be reviewed and assigned. Feedback will be sent to the email address provided in the form.